May 2022
Planned Outage Notification
USA - All services
May 3, 2022, from 12 a.m. – to 6 a.m. USA time, there will be an electrical power shut down. This outage is required to perform preventive maintenance on the electrical gear. We expect the work to take place between 1min up to 30min.
2022-05-02 21:41:24 EET
USA - All services
May 3, 2022, from 12 a.m. – to 6 a.m. USA time, there will be an electrical power shut down. This outage is required to perform preventive maintenance on the electrical gear. We expect the work to take place between 1min up to 30min.
2022-05-02 21:41:24 EET
March 2022
Network maintenance
USA - All services
2022-03-08 09:14:27 EET
USA - All services
Hello,
We are contacting you to inform you that we are performing a planned enhancement work on one of our aggregation routers.
Maintenance should not take more than 20 to 30 minutes but during this time there will be a complete interruption of service. Please plan accordingly.
Window : 11:00am -- 1:00 pm
Downtime: 10 - 20min
Date: 3/8/22
We are contacting you to inform you that we are performing a planned enhancement work on one of our aggregation routers.
Maintenance should not take more than 20 to 30 minutes but during this time there will be a complete interruption of service. Please plan accordingly.
Window : 11:00am -- 1:00 pm
Downtime: 10 - 20min
Date: 3/8/22
2022-03-08 09:14:27 EET
February 2022
USA network issues
USA - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-12 19:13:14 EET
USA - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-12 19:13:14 EET
Network downtime
USA - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-07 10:08:30 EET
USA - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-07 10:08:30 EET
January 2022
Planned network maintenance
Lithuania - All services
2022-01-19 23:07:30 EET
Lithuania - All services
Dear customer, we want to inform you about the planned network maintenance work on January 19 at 8:00 PM (UTC + 2 Lithuania time zone). During maintenance, your services might be temporarily unavailable. We apologize in advance for any inconvenience.
BaCloud Technical Support.
2022-01-19 23:07:30 EET
December 2021
Network maintenance issue
Lithuania - All services
Network configuration issue.
2021-12-03 18:23:26 EET
Lithuania - All services
Network configuration issue.
2021-12-03 18:23:26 EET
October 2021
September 2021
Network maintenance
Lithuania - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-13 16:12:38 EET
Lithuania - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-13 16:12:38 EET
Network maintenance
Lithuania - All services
2021-09-09 15:06:01 EET
Lithuania - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-09 15:06:01 EET
Network maintenance
Lithuania - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-06 16:32:40 EET
Lithuania - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-06 16:32:40 EET
Network maintenance
Lithuania - All services
Planned network maintenance, downtime is not planned but can be very short network interruptions.
2021-09-03 17:21:57 EET
Lithuania - All services
Planned network maintenance, downtime is not planned but can be very short network interruptions.
2021-09-03 17:21:57 EET
VPS Node 52 down
Lithuania - VPS
VPS node 52 downtime, investigated and resolved.
2021-09-04 11:13:31 EET
Lithuania - VPS
VPS node 52 downtime, investigated and resolved.
2021-09-04 11:13:31 EET
July 2021
Network maintenance: migration of subnets
Lithuania - All services
We would like to inform you that the subnets below will be optimized on July 8th. at 7-10 PM GMT+3 time:
Sorry for the short-term potential network problems in advance.
2021-07-07 21:19:24 EET
Lithuania - All services
We would like to inform you that the subnets below will be optimized on July 8th. at 7-10 PM GMT+3 time:
Prefix: 185.25.48.0/22 from 185.25.48.0 to 185.25.51.255
Prefix: 185.64.104.0/22 from 185.64.104.0 to 185.64.107.255
Sorry for the short-term potential network problems in advance.
2021-07-07 21:19:24 EET
Internet link maintenance
Lithuania - All services
2021-07-07 21:26:49 EET
Lithuania - All services
Bacloud received an announcement of one of upstream providers RETN:
Planned reconstruction works of Kretinga, Stoties str. 2 on partner's network to add new cable.
Planned reconstruction works of Kretinga, Stoties str. 2 on partner's network to add new cable.
Maintenance window is up to: 6 h
Location: Lithuania, Kaunas <-> Lithuania, Vilnius
Possible network issues.
2021-07-07 21:26:49 EET
Subnets maintenance
Lithuania - All services
We would like to inform you that the subnets below will be optimized on July 5th. at 7-10 PM GMT+3 time:
Sorry for the short-term potential network problems in advance.
2021-07-02 14:21:21 EET
Lithuania - All services
We would like to inform you that the subnets below will be optimized on July 5th. at 7-10 PM GMT+3 time:
From 88.119.160.0 to 88.119.167.255
From 213.252.244.0 to 213.252.247.255
From 85.206.160.0 to 85.206.175.255
From 188.72.116.0 to 188.72.116.255
From 213.252.244.0 to 213.252.247.255
From 85.206.160.0 to 85.206.175.255
From 188.72.116.0 to 188.72.116.255
Sorry for the short-term potential network problems in advance.
2021-07-02 14:21:21 EET
Planned network maintenance
Lithuania - All services
We would like to announce the successful end of the first phase of a network upgrade. Thank you for your understanding and tolerance. The second planned phase of the work involves the optimization and routing of software-level. The optimization will take place from 28th of June to 2nd of July at 7-10 PM GMT+3 time. On the 28th of June, the subnet 91.216.163.0/24 will be affected. Sorry for the short-term potential network problems in advance. By up to date about the optimization process and other stages. Visit our specialized page: https://www.bacloud.com/en/our-datacenter/status
2021-06-30 21:55:29 EET
Lithuania - All services
We would like to announce the successful end of the first phase of a network upgrade. Thank you for your understanding and tolerance. The second planned phase of the work involves the optimization and routing of software-level. The optimization will take place from 28th of June to 2nd of July at 7-10 PM GMT+3 time. On the 28th of June, the subnet 91.216.163.0/24 will be affected. Sorry for the short-term potential network problems in advance. By up to date about the optimization process and other stages. Visit our specialized page: https://www.bacloud.com/en/our-datacenter/status
2021-06-30 21:55:29 EET
June 2021
Subnets maintenance
Lithuania - All services
2021-06-28 16:40:31 EET
Lithuania - All services
We would like to inform you that subnets below will be optimized on June 29th. at 7-10 PM GMT+3 time:
88.119.160.0/21 (from 88.119.160.0 to 88.119.167.255)
213.252.244.0/22 (213.252.244.0 to 213.252.247.255)
85.206.160.0/20 (85.206.160.0 to 85.206.175.255)
Sorry for the short-term potential network problems in advance.
2021-06-28 16:40:31 EET
Planned network maintenance
Lithuania - All services
2021-06-22 13:12:14 EET
Lithuania - All services
We would like to announce the successful end of the first phase of a network upgrade. Thank you for your understanding and tolerance. The second planned phase of the work involves the optimization and routing of software-level. The optimization will take place from 28th of June to 2nd of July at 7-10 PM GMT+3 time. On the 28th of June, the subnet 91.216.163.0/24 will be affected. Sorry for the short-term potential network problems in advance. By up to date about the optimization process and other stages. Visit our specialized page: https://www.bacloud.com/en/our-datacenter/status
Best regards, Bacloud team.
2021-06-22 13:12:14 EET
Planned network maintenance
Lithuania - All services
A major network upgrade has been started at Bacloud DC, therefore, network equipment will be upgraded in order to improve traffic quality and speed.
The first phase of the network upgrade will take place on 14th-18th of June at 7-10 PM GMT+3 time.
This is a complicated process to make changes in an operating data center, therefore, a temporary service interruption might occur at a given time.
Even though this is a temporary limitation, please accept our apologies for any inconvenience this might cause to you.
2021-06-10 16:02:39 EET
Lithuania - All services
A major network upgrade has been started at Bacloud DC, therefore, network equipment will be upgraded in order to improve traffic quality and speed.
The first phase of the network upgrade will take place on 14th-18th of June at 7-10 PM GMT+3 time.
This is a complicated process to make changes in an operating data center, therefore, a temporary service interruption might occur at a given time.
Even though this is a temporary limitation, please accept our apologies for any inconvenience this might cause to you.
2021-06-10 16:02:39 EET
NexCloud service update
Lithuania - Other services
NextCloud service server update. We apologize for any inconvenience.
2021-06-10 11:38:57 EET
Lithuania - Other services
NextCloud service server update. We apologize for any inconvenience.
2021-06-10 11:38:57 EET
Network downtime
Lithuania - All services
Part of the network became inaccessible due to a network equipment failure. The fault has been rectified and the entire network is available again.
2021-06-05 03:15:29 EET
Lithuania - All services
Part of the network became inaccessible due to a network equipment failure. The fault has been rectified and the entire network is available again.
2021-06-05 03:15:29 EET
Downtime in the USA location
USA - All services
All services are up and working. Sorry for the inconvenience
2021-06-02 01:58:20 EET
USA - All services
All services are up and working. Sorry for the inconvenience
2021-06-02 01:58:20 EET
April 2021
cl02.bacloud.com server reboot
Lithuania - Hosting
cl02.bacloud.com hosting server stopped responding. The server was rebooted.
2021-04-14 20:24:12 EET
Lithuania - Hosting
cl02.bacloud.com hosting server stopped responding. The server was rebooted.
2021-04-14 20:24:12 EET
January 2021
VPS PRO Node 17 down
Lithuania - VPS
Server technical failure. A broken server component has been replaced and the server has been restored.
2021-01-24 18:12:37 EET
Lithuania - VPS
Server technical failure. A broken server component has been replaced and the server has been restored.
2021-01-24 18:12:37 EET
November 2020
CL04 hosting server equipment upgrade
Lithuania - Hosting
Server work completed. Sorry for the inconvenience.
2020-11-10 18:31:19 EET
Lithuania - Hosting
Server work completed. Sorry for the inconvenience.
2020-11-10 18:31:19 EET
October 2020
Network routing issue
Lithuania - All services
The problem has been identified and solved, we apologize for the inconvenience.
2020-10-21 17:20:16 EET
Lithuania - All services
The problem has been identified and solved, we apologize for the inconvenience.
2020-10-21 17:20:16 EET
R002NC node issue
Netherlands - VPS
2020-10-13 11:16:05 EET
Netherlands - VPS
The server was rebooted, the problem has been diagnosed and resolved.
2020-10-13 11:16:05 EET
September 2020
OpenVZ Node 08 down
Lithuania - VPS
The server was rebooted, the problem has been diagnosed and resolved.
2020-09-24 13:40:17 EET
Lithuania - VPS
The server was rebooted, the problem has been diagnosed and resolved.
2020-09-24 13:40:17 EET
OpenVZ Node 04 down
Lithuania - VPS
The server was resterted, the problem has been diagnosed and resolved.
2020-09-24 12:12:44 EET
Lithuania - VPS
The server was resterted, the problem has been diagnosed and resolved.
2020-09-24 12:12:44 EET
Network access issue.
Lithuania - All services
We experienced a port scan attack. Some services were difficult or inaccessible from 6:50 p.m. until 7:20 p.m. The issue is resolved by disabling the service that was causing the issue.
We apologize for any inconvenience.
2020-09-19 12:33:06 EET
Lithuania - All services
We experienced a port scan attack. Some services were difficult or inaccessible from 6:50 p.m. until 7:20 p.m. The issue is resolved by disabling the service that was causing the issue.
We apologize for any inconvenience.
2020-09-19 12:33:06 EET
August 2020
USA OpenVZ node
USA - VPS
Memory allocation error on OpenVZ Chicago node. Server rebooted, all VPS in node started.
We are sorry for any inconvenience.
2020-08-20 08:56:46 EET
USA - VPS
Memory allocation error on OpenVZ Chicago node. Server rebooted, all VPS in node started.
We are sorry for any inconvenience.
2020-08-20 08:56:46 EET
Node-01 reboot
Lithuania - VPS
Reboot completed on NODE-01.
We are sorry for any inconvenience.
2020-08-04 10:44:24 EET
Lithuania - VPS
Reboot completed on NODE-01.
We are sorry for any inconvenience.
2020-08-04 10:44:24 EET
July 2020
USA location problems
USA - All services
The reboot of USA server was performed and now all USA services are running smoothly.
We are sorry for any inconvenience.
2020-07-29 16:13:25 EET
USA - All services
The reboot of USA server was performed and now all USA services are running smoothly.
We are sorry for any inconvenience.
2020-07-29 16:13:25 EET
Node-15 load issues
Lithuania - VPS
Server node reboot was performed and some parameters were changed.
We apologize for any inconvenience.
2020-07-29 16:13:39 EET
Lithuania - VPS
Server node reboot was performed and some parameters were changed.
We apologize for any inconvenience.
2020-07-29 16:13:39 EET
Node-15 reboot
Lithuania - VPS
The server "Node-15" has stopped. An urgent server reboot was performed. We apologize for any inconvenience.
2020-07-29 16:13:52 EET
Lithuania - VPS
The server "Node-15" has stopped. An urgent server reboot was performed. We apologize for any inconvenience.
2020-07-29 16:13:52 EET
