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Data Center Status

December 2023
Network Issues - NL
Netherlands location - All services
Network issues were resolved in NL
2023-12-07 09:26:35 EET
November 2023
Network issues
Lithuanian location - Dedicated Servers
Network issues
2023-11-10 09:02:59 EET
Node 26 reboot
Lithuanian location - VPS
Node 26 reboot
2023-11-06 15:13:00 EET
Cl06 hosting server upgrade
Lithuanian location - Hosting
Hosting server Cl06 updates, resource increase, maintenance.
2023-10-16 12:41:58 EET
September 2023
Hosting node Cl06 reboot
Lithuanian location - Hosting
The hosting server was rebooted to resolve an issue.
2023-09-27 13:46:23 EET
Ahsay Software Update
Global - Other services
Planned Ashay software update to version 9.7.0.0. Expected service interruption - 2 hours. 
2023-09-18 15:39:07 EET
Network equipment reboot
Lithuanian location - Hosting
An urgent reboot of network equipment in one of the server cabinets. A short-term disruption of up to 5 minutes is possible.
2023-09-20 13:50:03 EET
Hosting service issue
Lithuanian location - Hosting
09/20/2023 - 20:00 network equipment reboot was performed, changes were made that solved the hosting issue.
2023-09-21 10:37:11 EET
August 2023
Network issues
Lithuanian location - All services
The issue of the network has been found and resolved.
2023-08-25 16:03:21 EET
Node 72 reboot
Lithuanian location - VPS
Node 72 reboot
2023-08-20 12:12:12 EET
July 2023
Linux KVM Node 64 is down
Lithuanian location - VPS
Incident resolved
2023-07-26 17:43:49 EET
NL location down
Netherlands location - All services
-
2023-07-25 14:29:23 EET
US OpenVZ node restart
USA location - VPS
US OpenVZ node restart
2023-07-20 08:55:32 EET
Hosting servers maintenance
Global - Hosting
On Saturday, at 20:00 local time (UTC+3), maintenance and updates of the hosting servers will be carried out. All hosting servers will be rebooted. Hosting may be down for up to 5 minutes.
2023-07-11 08:23:28 EET
US OpenVZ node restart
USA location - VPS
US OpenVZ node restart
2023-07-14 08:11:10 EET
OpenVZ NL server reboot
Netherlands location - VPS
 
2023-07-12 08:04:46 EET
June 2023
OpenVZ NL node restart
Netherlands location - VPS
OpenVZ NL node restart
2023-06-28 22:39:56 EET
Network issue
Lithuanian location - All services
Unstable network in Lithuania location
2023-06-28 16:57:29 EET
UPS maintenance
Lithuanian location - All services
UPS maintenance
2023-06-27 08:22:42 EET
Network issues
Lithuanian location - All services
Issue resolved
2023-06-27 16:55:58 EET
Network hardware maintenance
Lithuanian location - All services
Maintenance completed.
2023-06-26 20:27:10 EET
Network issues with one of network providers
Lithuanian location - All services
Issue solved.
2023-06-27 08:17:05 EET
r001nc-dc1-nl-eu node reboot
Netherlands location - VPS
r001nc-dc1-nl-eu node reboot
2023-06-22 17:33:52 EET
CL06 Downtime
Global - Hosting
There was unplanned downtime of CL06 hosting server. The server is now stable and running. We apologize for any inconvieniences.
2023-06-11 06:05:52 EET
Downtime in OpenVZ NL server
Netherlands location - VPS
There was downtime in one of our OpenVZ NL server. Server is back online. We apologize for any inconvenience.





















 
2023-06-10 21:16:07 EET
Node 20 reboot
Lithuanian location - VPS
Solusvm Node 20 reboot
2023-06-08 08:02:00 EET
May 2023
drive-01.bacloud.online maintenance
Lithuanian location - Other services
Maintenance completed
2023-06-01 09:56:44 EET
OpenVZ Node 03 down
Lithuanian location - VPS
The problem has been diagnosed and resolved.
2023-05-05 10:51:26 EET
April 2023
Network equipment reboot
Lithuanian location - Hosting
Maintenance completed.
2023-04-26 20:21:32 EET
Node 69 reboot
Lithuanian location - VPS
VPS node 69 reboot.
2023-04-09 10:41:40 EET
SolusVM panel issues
Global - VPS
Issue resolved
2023-04-04 18:05:17 EET
March 2023
Emergency NL VPS Node server restart
Netherlands location - VPS
Completed.
2023-03-29 22:11:53 EET
Hosting server 06 maintenance
Lithuanian location - Hosting
Maintenance completed
2023-03-26 18:07:33 EET
Backup service maintenance
Lithuanian location - Other services
Maintenance completed.
2023-03-14 10:31:22 EET
February 2023
Network issues with one of network providers
Lithuanian location - All services
The network issue has been resolved. The failure occurred in the supplier's core equipment.
2023-02-24 10:33:06 EET
Planned maintenance
Lithuanian location - Dedicated Servers
Maintenance done
2023-02-21 16:04:46 EET
Planned maintenance
Lithuanian location - Dedicated Servers
Maintenance done
2023-02-20 16:20:48 EET
Network Issue
Lithuanian location - Dedicated Servers
Issue resolved
2023-03-09 09:04:36 EET
Network issue
Lithuanian location - Hosting
Resolved
2023-02-04 12:37:12 EET
January 2023
Maintenence of Hosting Servers CL02 and CL03
Lithuanian location - Hosting
We would like to inform you about planned maintenance work for hosting servers CL02 and CL03 on 16th of January from 7AM till 8AM (GMT +2 time zone). A short downtime of 10-15 minutes will occur. 
2023-01-13 10:36:23 EET
Cl03 downtime
Lithuanian location - Hosting
Temporary downtime in CL03 server
2023-01-14 21:34:03 EET
USA location down
USA location - All services
The network issue is solved.
2023-01-17 15:50:38 EET
Provider network maintenance
Lithuanian location - All services
Maintenance works in "Bitė" internet network. A break of 1 minute is planned.
2023-01-09 13:37:28 EET
December 2022
Network issues
Lithuanian location - All services
Network issues - ping loses, slow network, no downtime. Resolved.
2022-12-15 06:31:57 EET
November 2022
Hosting server CL06 maintenance
Lithuanian location - Hosting
Server CL06 preventive works to ensure uninterrupted operation of the server, to prevent server downtime in the future.

The server may be down for about 1 hour.
2022-11-03 15:51:14 EET
OpenVZ node downtime
Netherlands location - VPS
OpenVZ node downtime, hardware failure. Replaced components.
2022-11-07 10:25:09 EET
Hosting cl06 node downtime
Lithuanian location - Hosting
Issues resolved.
2022-11-01 15:00:07 EET
October 2022
Network Issues
USA location - All services
Network issue resolved
2022-10-30 11:54:51 EET
Maintenance in ISP network
Lithuanian location - All services
Network maintenance in internet provider Bite network.
2022-09-30 09:06:45 EET
Network maintenance
USA location - All services
Urgent network work is intended to eliminate network disruptions. Network outages are possible.
2022-10-03 13:51:42 EET
September 2022
One of network providers downtime
Lithuanian location - All services
Network issues in network provider Bite network.
2022-09-21 08:12:17 EET
August 2022
Network Issues
USA location - All services
Network issue resolved
2022-08-26 04:24:52 EET
Network issues
USA location - VPS
Network issue resolved
2022-08-25 03:06:02 EET
July 2022
Hosting node downtime
Lithuanian location - Hosting
Hosting node CL03 downtime. Investigated and resolved.
2022-07-30 08:51:38 EET
One of network providers equipment reboot
Lithuanian location - All services
Network provider Bite will reboot the network. Might be possible for a small interruption of services, until the network will switch to another provider.

We apologize for the inconvenience
2022-07-08 15:28:16 EET
Internet provider maintenance
Lithuanian location - All services
Internet provider Bite announced maintenance works. Might be a small interruption to a very small amount of clients.
2022-07-01 08:07:50 EET
June 2022
Fiber cut
Lithuanian location - All services
Issue resolved
2022-07-01 10:13:40 EET
May 2022
Planned Outage Notification
USA location - All services
May 3, 2022, from 12 a.m. – to 6 a.m. USA time, there will be an electrical power shut down. This outage is required to perform preventive maintenance on the electrical gear. We expect the work to take place between 1min up to 30min.
2022-04-29 13:55:45 EET
March 2022
Network maintenance
USA location - All services
Hello,
We are contacting you to inform you that we are performing a planned enhancement work on one of our aggregation routers.
Maintenance should not take more than 20 to 30 minutes but during this time there will be a complete interruption of service. Please plan accordingly.

Window : 11:00am -- 1:00 pm
Downtime: 10 - 20min
Date: 3/8/22
2022-03-24 13:13:01 EET
February 2022
USA network issues
USA location - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-12 19:14:15 EET
Network downtime
USA location - All services
The entire network in the USA location became inaccessible due to a failure in the data center equipment. The fault has been rectified. Sorry for the inconvenience.
2022-02-07 10:08:30 EET
January 2022
Network issue
USA location - Hosting
Connection issue solved
2022-01-28 12:28:31 EET
Planned network maintenance
Lithuanian location - All services

Dear customer, we want to inform you about the planned network maintenance work on January 19 at 8:00 PM (UTC + 2 Lithuania time zone). During maintenance, your services might be temporarily unavailable. We apologize in advance for any inconvenience.
BaCloud Technical Support.
2022-01-17 11:34:22 EET
December 2021
Network maintenance issue
Lithuanian location - All services
Network configuration issue.
2021-12-03 18:23:26 EET
October 2021
Connection issue
Lithuanian location - VPS
Switch configuration error.
2021-10-15 17:25:04 EET
September 2021
Network maintenance
Lithuanian location - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-13 16:12:38 EET
Network maintenance
Lithuanian location - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-09 15:24:28 EET
Network maintenance
Lithuanian location - All services
Network maintenance, possible short downtime with one upstream provider.
2021-09-09 15:25:04 EET
Network maintenance
Lithuanian location - All services
Planned network maintenance, downtime is not planned but can be very short network interruptions.
2021-09-06 08:27:09 EET
VPS Node 52 down
Lithuanian location - VPS
VPS node 52 downtime, investigated and resolved.
2021-09-04 11:13:31 EET
July 2021
Network maintenance: migration of subnets
Lithuanian location - All services
We would like to inform you that the subnets below will be optimized on July 8th. at 7-10 PM GMT+3 time:



Prefix: 185.25.48.0/22 from 185.25.48.0 to 185.25.51.255

Prefix: 185.64.104.0/22 from 185.64.104.0 to 185.64.107.255



Sorry for the short-term potential network problems in advance.
2021-07-07 21:19:24 EET
Internet link maintenance
Lithuanian location - All services
Bacloud received an announcement of one of upstream providers RETN:

Planned reconstruction works of Kretinga, Stoties str. 2 on partner's network to add new cable.

 

Maintenance window is up to: 6 h

Location: Lithuania, Kaunas <-> Lithuania, Vilnius

 

Possible network issues.
2021-07-07 21:26:49 EET
Subnets maintenance
Lithuanian location - All services
We would like to inform you that the subnets below will be optimized on July 5th. at 7-10 PM GMT+3 time:

From 88.119.160.0 to 88.119.167.255
From 213.252.244.0 to 213.252.247.255
From 85.206.160.0 to 85.206.175.255
From 188.72.116.0 to 188.72.116.255

Sorry for the short-term potential network problems in advance.
2021-07-02 14:21:21 EET
Planned network maintenance
Lithuanian location - All services
We would like to announce the successful end of the first phase of a network upgrade. Thank you for your understanding and tolerance. The second planned phase of the work involves the optimization and routing of software-level. The optimization will take place from 28th of June to 2nd of July at 7-10 PM GMT+3 time. On the 28th of June, the subnet 91.216.163.0/24 will be affected. Sorry for the short-term potential network problems in advance. By up to date about the optimization process and other stages. Visit our specialized page: https://www.bacloud.com/en/our-datacenter/status
2021-06-30 21:55:29 EET
June 2021
Subnets maintenance
Lithuanian location - All services

We would like to inform you that subnets below will be optimized on June 29th. at 7-10 PM GMT+3 time:
88.119.160.0/21 (from 88.119.160.0 to 88.119.167.255)
213.252.244.0/22 (213.252.244.0 to 213.252.247.255)
85.206.160.0/20 (85.206.160.0 to 85.206.175.255)
Sorry for the short-term potential network problems in advance.
2021-06-28 17:57:39 EET
Planned network maintenance
Lithuanian location - All services

We would like to announce the successful end of the first phase of a network upgrade. Thank you for your understanding and tolerance. The second planned phase of the work involves the optimization and routing of software-level. The optimization will take place from 28th of June to 2nd of July at 7-10 PM GMT+3 time. On the 28th of June, the subnet 91.216.163.0/24 will be affected. Sorry for the short-term potential network problems in advance. By up to date about the optimization process and other stages. Visit our specialized page: https://www.bacloud.com/en/our-datacenter/status








Best regards, Bacloud team.
2023-08-08 14:07:22 EET
Planned network maintenance
Lithuanian location - All services
A major network upgrade has been started at Bacloud DC, therefore, network equipment will be upgraded in order to improve traffic quality and speed.

The first phase of the network upgrade will take place on 14th-18th of June at 7-10 PM GMT+3 time.
This is a complicated process to make changes in an operating data center, therefore, a temporary service interruption might occur at a given time.
Even though this is a temporary limitation, please accept our apologies for any inconvenience this might cause to you.
2021-06-11 11:55:10 EET
NexCloud service update
Lithuanian location - Other services
NextCloud service server update. We apologize for any inconvenience.
2021-06-07 08:34:49 EET
Network downtime
Lithuanian location - All services
Part of the network became inaccessible due to a network equipment failure. The fault has been rectified and the entire network is available again.
2021-06-05 03:15:29 EET
Downtime in the USA location
USA location - All services
All services are up and working. Sorry for the inconvenience
2021-06-02 01:54:58 EET
April 2021
cl02.bacloud.com server reboot
Lithuanian location - Hosting
cl02.bacloud.com hosting server stopped responding. The server was rebooted.
2021-04-14 20:24:12 EET
January 2021
VPS PRO Node 17 down
Lithuanian location - VPS
Server technical failure. A broken server component has been replaced and the server has been restored.
2021-01-24 18:14:31 EET
November 2020
CL04 hosting server equipment upgrade
Lithuanian location - Hosting
Server work completed. Sorry for the inconvenience.
2020-11-10 20:20:08 EET
October 2020
Network routing issue
Lithuanian location - All services
The problem has been identified and solved, we apologize for the inconvenience.
2020-10-21 17:20:16 EET
R002NC node issue
Netherlands location - VPS
The server was rebooted, the problem has been diagnosed and resolved.
2020-10-13 11:16:05 EET
September 2020
OpenVZ Node 08 down
Lithuanian location - VPS
The server was rebooted, the problem has been diagnosed and resolved.
2020-09-24 13:38:57 EET
OpenVZ Node 04 down
Lithuanian location - VPS
The server was resterted, the problem has been diagnosed and resolved.
2020-09-24 12:12:19 EET
Network access issue.
Lithuanian location - All services
We experienced a port scan attack. Some services were difficult or inaccessible from 6:50 p.m. until 7:20 p.m. The issue is resolved by disabling the service that was causing the issue.

We apologize for any inconvenience.
2020-09-21 08:29:56 EET
August 2020
USA OpenVZ node
USA location - VPS
Memory allocation error on OpenVZ Chicago node. Server rebooted, all VPS in node started.


We are sorry for any inconvenience.
2020-08-20 09:34:34 EET
Node-01 reboot
Lithuanian location - VPS
Reboot completed on NODE-01.

We are sorry for any inconvenience.
2020-08-04 10:44:24 EET
July 2020
USA location problems
USA location - All services
The reboot of USA server was performed and now all USA services are running smoothly.

We are sorry for any inconvenience.
2020-07-27 16:51:01 EET
Node-15 load issues
Lithuanian location - VPS
Server node reboot was performed and some parameters were changed.

We apologize for any inconvenience.
2020-07-27 09:39:39 EET
Node-15 reboot
Lithuanian location - VPS
The server "Node-15" has stopped. An urgent server reboot was performed. We apologize for any inconvenience.
2020-07-24 11:45:18 EET
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